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Warmest welcome to our new Head of Call Centre, Miss Sheila Lawrence. Miss Sheila has been operating in one of Telco’s Call Centres for 11 years. With her enriched experience and great vision, ACN’s Customer Care Department will be enhanced. Once again, ACN service level will be boosted!!!
Another success story in Vietnam! ACN has secured its very first INTERCONTINENTAL project in Hanoi. Thanks to the team! We are extremely delighted to provide our expertise and service to InterContinental Hanoi Westlake Hotel.
Congratulations ACN! Grand Continental Group has signed a group contract with us for the HSIA project. This project consists of 9 Hotel properties, located at Kuala Lumpur, Melaka, Kuantan, Penang, Langkawi, Alor Setar, Kuching, Terrengganu and etc. What a score!.
"One Night in Beijing", remember that song? We proudly announce our new penetration market in Beijing, China. ACN has collaborated with the local Telco to implement HSIA product and service into China market!
ACN has a total of 90 over Hotels in our clientele, more than 20,000 installed rooms! This success never came easy but with the strong support and strategic alliances with our customers, ACN is able to achieve it! We would like to show our appreciation here by saying, “THANK YOU VERY MUCH!” – WITHOUT YOU, ACN IS INCOMPLETE.
ACN would like to extend our thanks to the Shangri-La Group. Shangri-La Tanjung Aru has officially released their Purchase Order for HSIA project to ACN. This increases the total number of Shangri-La Hotels in our clientele to six (6) now!
We have moved forward in Indonesia by opening a new 70% subsidiary in Jakarta. By opening this new P.T. ACN Sistem Solusindo, we are hoping for better service to be provided from there.
We have moved office to 82, Jalan Intan 1, Taman Puchong Intan, 47100 Puchong, Selangor Darul Ehsan, Malaysia. This 3 floors office will allow us to house more people due to the ever expanding work force. We have that this new place which will allow our people to concentrate on providing continually better service to our customers.
Effective from January 15, 2007, we are proud to announce the launch of our New Customer Support Call Centre. Enclosed, we have a new Careline number 1 300 88 1773 which will run 24 hours 7 days a week.
As our valued customers, your support and patience is greatly appreciated in order that the service that we have provided for you all this while can be improved to serve you faster and efficiently.
The start of this important year - 2007, we are pleased to announce the setup of our new subsidiary in Hong Kong, ACN Golden News LTD. to enable us to provide better support for our Hong Kong based customers.
Due to overwhelming growth, ACN is provided another RM 5 million from Malaysia Debt Ventures Bhd. (MDV). MDV setup for special purpose finaning of the Malaysian ICT sector is a wholly owned subsidiary of Ministry of Finance.
We are pleased to announce that we have been provided a financing of Ringgit Malaysia (RM) 2 million from Malaysia Debt Ventures Bhd. (MDV). MDV setup for special purpose finaning of the Malaysian ICT sector is a wholly owned subsidiary of Ministry of Finance.
IMG secured 2 more project in Hong Kong!!! We are pleased to Welcome our new comer from Hong Kong – namely…Lan Kwai Fong Hotel and Syuen Wan Hotel...
ACN Updates…total ACN has a total of 34 installed site…fast growing company with average of 3 installation per month!!! ACN have managed to deploy IMG solution for chain hotels like, Sunway Hotel and Resort Chain, Shangri-la Chan of hotel , Le Meridien Chain, Tradewind Chain, from Hong Kong, Thailand, Malaysia and Cambodia and many more…
”I would like to take this opportunity to thanks all the peoples and hotels who have supported us for so long…Happy New Year and Thank you very much…” speech by Alex Lim, ACN Managing Director
The Royal Bintang Damansara which is a new hotel at the CURVE Damansara! It is the shopping paradise centre in Kuala Lumpur. 130 additional rooms under ACN's portfolio! Thanks for supporting IMG as your truly Internet Solution Partner
IMG replaced another competitor solution once again!!! Due to the existing competitor weakness on its lack of service and support, no integration to hotel PMS, system unstable and lack of user friendly functions, IMG was implemented to overcome all the problems encountered and proven to be one of the BEST internet solution for hotel!! At The Northam All Suite Hotel with 100% all business suite room and 60% of Internet Guest!
ACN has been awarded the Internet Broadband project for Le Meridian Kota Kinabalu. This involves a total of 306 room with complete full structured cabling and wifi. The Hotel is expecting to open by 15th August 2005. Check in to Le Meridian Kota Kinabalu, you will be enjoying the superb surfing solutions by ACN
IMG once again implemented in Sunway Pyramid Tower (600 plus) rooms. It completed with 2 WAN load balancing/fail over feature to enable the high availability of the Internet access and high-end network equipments and superb price!
IMG has successfully deployed in Shangri-la Kuala Lumpur and Shangri-la Golden Sands. Both Shangri-la's properties are now enjoying thumbs up Internet Broadband Solution for hotel. The HSIA is available at all their WIFI Public Access Area, Guest Rooms, Function Room, Restaurant and etc.
ACN has been appointed as 3COM Silver Partner. ACN provides complete network consultation, design and implementation for corporate enterprise customer |
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