Join us for an exciting career at ACN System Solution. ACN is largely defined by continual professional development throughout an individual’s career, and accelerating that career beyond what could be achieved with most other employers.

We are currently looking for a suitable candidate to fill in the following position.
Please kindly e-mail to jesstan@acentury.net for more information if you are interested.

CUSTOMER CARE CONSULTANT
(Puchong- Selangor)


Responsibilities:

  Providing excellent customer service, by being proactive and providing value added information to the customer.
  To answer all customer interactions by phone on IT related enquiries, and product features.
  Answers all customer interactions on a timely basis, takes accurate information, route to relevant parties if necessary for resolution, and to ensure timely response to the customers.
  Recognizes customer problems and resolves it for customers’ satisfaction directly or through transfer to proper unit for resolution.
  To feedback / escalate any urgent / critical issues or problems to management on a timely basis.
     


Requirements:

 

Candidate must possess at least a Diploma or Degree (preferably in IT or Computer Science)

 

MUST be able to speak, read and write in English & Malay. Mandarin is an advantage.

  The candidate must posses PC/laptop hardware/software knowledge and some basic network knowledge
 

Must have knowledge in PC troubleshooting, Windows XP, Internet Explorer, and Microsoft Outlook & etc…

 

Willing to work in Puchong area & willing to travel

 

Excellent Customer Service & Telephone Communication skills

 

Required language(s): Bahasa Malaysia, English

  Preferred language(s): Chinese.


SOFTWARE ENGINEERS
(Puchong- Selangor)


Responsibilities:
  report to Software Manager on your work progress.
  develop and maintain new systems or existing systems.
  work with a small team of engineers with key responsibilities including software research, software development, project delivery and systems maintenance
  provide production support when required
  be able to work independently to meet project deadlines with minimum supervision


Requirements:

 

Degree in Computer Science or IT related with 1 to 2 years working experiences (fresh graduates are encouraged to apply)

  Dynamic personalities who are not afraid to learn
  In-depth knowledge of Linux Operating System platform
  Networking Knowledge
  Required skills: PHP, AJAX, HTML, PERL, CSS, JAVA
  Preferred skills: Macromedia Flash (Action Script)
  Knowledge in hotel operation will be advantageous
  Good knowledge of integrating web applications with MySQL and other related databases
  Resourceful, highly committed, assertive, highly independent and result oriented
  High integrity and ethics value, analytical and team player
  Good command of English and preferably Mandarin (at least spoken)
  Applicants must be willing to work in Puchong
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